Effective Date: 12 June, 2025

The financial practices of Sky Bridge Advisory are all mentioned here. It covers how we manage fees, invoicing, payment timelines, and refunds. All matters that help keep engagements smooth for both your team and ours are listed.

Engagement and Fee Structure

We formalize every engagement using either Letter of Agreements or Mandate Contracts. They clearly illustrate all the scope, deliverables, timelines, and the financial terms that we have mutually agreed on.

Our fees are always structured based on work type and includes:

• Fixed Fee - for projects that are clearly defined and outcome-based
• Retainer - if continuous support is needed on a monthly or quarterly basis
• Time & Material – for hourly or date-specific advisory billing

Payment milestones and delivery timelines are always outlined in the agreement—no surprises, no fine print.

Payment Terms and Schedules

Payments are due within 15 business days from the date of invoice, unless alternate terms have been agreed in writing.

All below modes of payment are acceptable:

• Bank Transfer (preferred for speed and clarity)
• Local Account Transfer (for UAE-based clients)
• SWIFT International Wire

All international bank charges have to be borne by the client, and currency conversions need to match the invoiced AED/USD amount.

Invoicing and Documentation

Invoices are shared at key milestones:

• Upon signing the agreement
• At defined project stages
• Monthly for retainers

Each invoice includes:

• A unique invoice number and issue date
• Project reference or contract ID
• Detailed scope of services
• Payment instructions and due date

Clarity in every step means that your finance team spends less time decoding line items.

Late Payment Policy

Payments delayed beyond the due date may incur a 2% late fee per 30-day cycle.

If payment remains outstanding beyond 45 days, services may have to be paused or work discontinued until the matter is resolved.

Final deliverables and proprietary materials will be released only after all dues are cleared. This standard practice keeps our processes professional and fair.

Refunds and Credit Notes

Refunds are issued only under the following conditions:

• Duplicate payments
• Engagements that were signed but never initiated

Once advisory work has commenced, fees are considered earned and non-refundable.

All approved refunds or credit notes will be processed within 15 business days. We aim to make this as smooth as possible—minus the paperwork headache.

Taxes and Regulatory Deductions

All quoted fees are exclusive of VAT or other applicable taxes, unless stated otherwise.

Clients are responsible for managing their own tax compliance in their operating jurisdiction.

Sky Bridge Advisory is a UAE VAT-registered entity and adheres strictly to local tax authority guidelines.

Expenses and Reimbursements

Where travel or accommodation is required for onsite advisory, such expenses will be:

• Pre-approved in writing, and
• Invoiced with supporting receipts

Reimbursements should be settled within 15 business days of invoice. We promise to keep the receipts crisp and the paperwork minimal.

Confidentiality of Financial Records

All financial documentation—whether invoices, statements, or correspondence—is treated with strict confidentiality and stored in encrypted digital environments.

Only personnel within our Finance and Compliance teams have access to this information.

Contact and Escalations

For financial queries, clarifications, or payment escalations, feel free to contact us:

Finance Department
Sky Bridge Advisory
Gate Village 7, DIFC, Dubai, UAE
Email: [email protected]
Phone: +971-4-222-5678

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